Stevens House external decorations

External decorations to the rear of 62-81 Stevens House will start on Monday 17th September. Please note contractors may need to step onto your balcony whilst the scaffold is being erected. Can we also ask residents to remove any valuable items/garden furniture from the balconies (if possible) to avoid any damage. If you have any issues or concerns, visit or contact the concierge on 020 8547 1052.

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Broadband conversation

Broadband supplier Hyperoptic will be at Charter Quay on Thursday 15th February, between 5pm and 8pm to meet residents and talk about their latest broadband offers.

The Hyperoptic service has proven to be reliable. However, some residents have noticed a (sometimes substantial) reduction in connection speed compared to when the service was first installed. We therefore suggest you check the speed of your connection. If you're getting 50% or less of your contract speed, there is probably little point in upgrading the service and you may wish to try an alternative provider.

Check your broadband speed here http://speed.hyperoptic.com and if you have time, please share the results with us.

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Bicycle cull - 6th February

There will be a bicycle cull on the 6th February to remove all abandoned bicycles. Please identify your bicycle as not abandoned by attaching a yellow label provided in your post box - additional labels are available in the concierge. Any bike without a label will be removed. 

The car parks are exclusively for cars, motorbikes, bicycles and mobility scooters. Any other items, including spare tyres, tools etc will also be removed during the cull.

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Lift out of order - Update

This has now been resolved - the lift is working again.

Friday 17th November: The lift in core five of Stevens House is currently out of order. This is due to a component failure. We are waiting for a replacement to be delivered and installed within the next 5 - 7 days. Please check here for updates.

We understand this may cause difficulties for some residents, so please telephone concierge on 020 8547 1052 if you require assistance.

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